Website: https://www.b-lustre.com
These Terms and Conditions ("Terms") govern your use of the B-Lustre website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use the site.
B-Lustre is an e-commerce store based in Malta offering a range of beauty products.
If you have any questions or concerns, please contact us at:
📧 Email: sales@b-lustre.com
By using our website, you agree to:
We reserve the right to restrict or terminate your access if we believe you are violating these Terms.
We strive to ensure product details, prices, and availability are accurate. However:
When you place an order:
We reserve the right to refuse or cancel any order for reasons including:
We currently only deliver to Malta and Gozo. Estimated delivery times are provided for convenience and are not guaranteed. We are not responsible for delays caused by couriers or force majeure.
Please refer to our Return & Refund Policy for details on returns, refunds, and exchanges.
All content on this website, including logos, images, text, and graphics, is the property of B-Lustre or its licensors and is protected by copyright laws. You may not copy, reproduce, or use any content without prior written permission.
Your use of the site is also governed by our Privacy Policy, which explains how we collect and use your data.
To the fullest extent permitted by law, B-Lustre shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
These Terms are governed by the laws of Malta. Any disputes shall be subject to the exclusive jurisdiction of the Maltese courts.
We may update these Terms from time to time. Changes will take effect upon posting to the site. Continued use of the site constitutes acceptance of the updated Terms.
For any questions about these Terms, you may contact us at:
📧 Email: sales@b-lustre.com
At B-Lustre, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we're here to help.
You may return eligible items within 14 days of receiving your order in accordance with EU consumer laws.
For hygiene and safety reasons, we cannot accept returns on:
To initiate a return, please contact us at sales@b-lustre.com within 14 days of delivery.
Once your return is approved, you will receive instructions on how and where to send your item. Return shipping costs are the responsibility of the customer unless the item was received damaged or defective.
We recommend using a trackable shipping service, as we cannot guarantee receipt of your return without tracking.
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 7–10 business days.
Please note:
If your order arrives damaged, defective, or incorrect, please email us within 48 hours of delivery at sales@b-lustre.com with:
We will investigate and offer a replacement or full refund where appropriate.
We do not offer direct exchanges. If you wish to replace an item, please return it (if eligible) and place a new order.
If you have any questions about our Return & Refund Policy, feel free to reach out:
📧 Email: sales@b-lustre.com
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